1. Introduction
At GM7 Properties Limited, the protection and confidentiality of our customers’ data are of paramount importance. We are committed to handling personal information with the utmost care and respect, in compliance with applicable data protection laws and best practices. This policy outlines our approach to ensuring customer data privacy and protection.

2. Scope
This policy applies to all employees, contractors, and third parties who process, store, or have access to customer data on behalf of GM7 Properties Limited. It covers all personal information, including but not limited to names, addresses, contact details, financial information, and any other sensitive data.

3. Data Collection
We only collect customer data necessary for the provision of our services, and we ensure that the data collected is accurate and up-to-date. The types of data we collect include:

• Personal identification information (e.g., name, address, phone number, address, date of birth, BVN, etc.)
• Communication records (e.g., emails, chat logs, call records)
• We DO NOT collect payment details (e.g., credit card information, billing address)

We collect data in compliance with applicable laws and ensure transparency regarding why we collect it, how it will be used, and who will have access to it.

4. Data Usage
Customer data will only be used for legitimate business purposes, including but not limited to:

• Processing orders and transactions
• Providing customer support
• Sending notifications and updates
• Improving products and services
• Complying with legal and regulatory obligations

We will never sell, rent, or share customer data with third parties for marketing purposes without explicit consent from the customer.

5. Data Storage and Retention
Customer data is stored securely using industry-standard encryption and access controls. We implement technical and organizational measures to protect against unauthorized access, alteration, or deletion of data. We retain customer data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once data is no longer needed, it will be securely deleted or anonymized.

6. Data Sharing
We may share customer data with third-party service providers who assist us in delivering our services (e.g., payment processors, cloud storage providers). These third parties are carefully vetted and required to adhere to strict data protection standards.
We may also share data when required by law, such as in response to legal requests from government authorities or law enforcement agencies.

7. Data Security
We implement robust security measures to protect customer data from unauthorized access, disclosure, alteration, and destruction. These measures include but are not limited to:

• Encryption of sensitive data during transmission and storage
• Access control protocols, including role-based access
restrictions
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices

8. Customer Rights
Customers have the following rights regarding their personal data:

• Right to Access: Customers can request access to their personal data that we hold.
• Right to Correction: Customers can request corrections to inaccurate or incomplete data.
• Right to Deletion: Customers can request the deletion of their data when it is no longer necessary for the purposes for which it was collected.
• Right to Restriction: Customers can request restrictions on the processing of their data in certain circumstances.
• Right to Portability: Customers can request a copy of their data in a structured, commonly used format to be transferred to another service provider.

Requests related to data rights can be made by contacting us at gm7propertiies@gmail.com, and we will respond within the legally required timeframe.

9. Breach Notification
In the event of a data breach that compromises customer data, we will notify affected individuals and relevant authorities as required by law. We will take immediate action to contain the breach, mitigate its impact, and prevent future occurrences.

10. Policy Updates
We may update this Customer Data Protection Policy from time to time to reflect changes in laws, regulations, or best practices. Customers will be notified of any material changes to the policy, and the latest version will always be available on our website.

11. Contact Information
If you have any questions or concerns about this policy or how your data is handled, please contact us at:

GM7 Properties Limited
Address: 7 Pipeline beside Chi-Chi Plaza G.U Ake road Eliozu , Port Harcourt, Rivers State
Email: gm7propertiies@gmail.com
Phone: +234903 331 1153

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This policy ensures that GM7 Properties is committed to protecting customer data and complying with all relevant privacy regulations.